Client Relations Coordinator
Job Description
The Client Relations Coordinator serves as the first point of contact for all incoming calls for The Loken Group and directs them to the appropriate team member. This person should have a positive attitude and pleasant, professional demeanor in both phone and face-to-face communications. Additionally, the Client Relations Coordinator is responsible for managing and maintaining The Loken Group’s exclusive relationship with new construction builders by utilizing Microsoft Office programs and the Multiple Listing Service. A successful Client Relations Coordinator will possess superior organizational, time management and data-entry skills. Other miscellaneous tasks will apply, including, but not limited to: keeping the office tidy and stocked with frequently-used items; attending team meetings and training events; participating in scheduled out-of-office events; assisting other TLG team members as necessary.
Job Specific Skills
1. First Respondent to incoming calls, utilizing a multi-line phone system. 2. Basic understanding of Microsoft Office programs and navigating the Internet. 3. Communicates effectively with peers, superiors, customers and vendors in written and verbal form. 4. Excellent organizational and time management skills. 5. Organized, systematic and detail-oriented. 6. Results oriented and high achiever. 7. Career development and training focused. 8. Strong phone voice.
High Performer Key Activities
1. Work a pre-planned 40 hour work week. 2. Prompt response to phone, voicemail and email communications. 3. Willing To Be Held Accountable For Goals/Results. 4. Find and implement effective work systems.
5. Data entry and database management
6. Builder relationship management
Key Benefits
1. An Opportunity To Pursue a Career In The Real Estate Industry. 2. First Class Training, Coaching And Personal Development. 3. A Solid Track Record Of Real Estate Production And Service. 4. The Prestige And Recognition Of A Proven Real Estate Team.
5. Mentoring From An Experienced And Respected Professional. 6. Teamwork, Encouragement And Support With A Family Feel. 7. KW Profit Sharing And Residual Income Opportunity. 8. 401k matching program.
Who We Are
A Hardworking Team with a STRONG desire to produce and provide SOLUTIONS. Ranked as one of the 2014 Top 5 Residential Real Estate Teamsby the Houston Business Journal; Voted 2nd Best Place to Work in Houston by Houston Business Journal.
We have a solid work ethic, which includes suiting up and showing up every day. We are extremely focused and driven, and have a fun and energetic team environment. We are not just focused on our own production, but on our team production and how we can help that individual in their daily professional performance. We are the superior real estate service provider for the Houston area!
Interested?
DOES THIS SOUND LIKE A FIT FOR YOU? Are you willing to LEAD and belong to a TOP PRODUCING, HIGH ENERGY Team?
If YES – please send your resume and references to TARA KENNEDY, at tara@thelokengroup.com. Be sure to let us know why we should consider you.